Ms.Audrey Halpern

Managing conflicts efficiently is a skill everyone must have.  Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you ...

The factors and skills that make up a high performing team and how to build them The importance of clear goals, roles, and processes for conducting effective team meetings and leading productive teams Team building stages and the tools and tasks needed to ...

Meetings are essential to team collaboration. Remote meetings can easily lack intention or structure, which is why attendees perceive them as a waste of time. This webinar covers topics that will ensure that your meetings count and how to avoid common pitfalls ...

According to a three-year-study conducted by Washington, D.C.-based Leadership IQ, nearly half of 20,000 new hires it tracked had failed within their first 18 months on the job. That wasn't because managers hadn't correctly ascertained their skill sets—instead ...

One of the most significant problems that remote workers may fall victim to is burnout. Managers still own 70% of their employee's engagement, whether they are remote or not. Meaningful conversations still need to continue. Each "challenge" associated with cau ...

The ability to handle crucial and difficult conversations effectively, where one is required to be mindful of one’s thoughts, emotions, impulses, words, voice, and facial expressions is crucial for Managers and Leaders. The lack of attention to one’s communica ...

Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice the ...

According to a Microsoft study, humans now have a shorter attention span than a goldfish.[1] Where a goldfish can hold their attention spans for 9 seconds, ours starts to decline after 8 seconds. With phone and computer notifications pinging, our focus on a t ...

When difficult employee behavior is not addressed properly, other employees become resentful, they lose respect for your organization’s leaders, and they start modelling the difficult employee’s behavior. Employee morale decreases and your organization’s resul ...

Employee engagement is not the same thing as job satisfaction or job happiness. It’s not just happiness or satisfaction that matters, but how those emotions directly relate to the individual’s and company’s performance and productivity.   This definition by ...