Ms.Jenny Douras

Are you new to Excel and need to learn how to write basic formulas in the software?  Have you inherited a spreadsheet from someone else, and you need to be able to decipher all of the formula code to figure out what is going on with it, or how to modify it?  L ...

Do Outlook and email sometimes feel like the bane of your existence?  Does it feel like you are bombarded with so many emails you can never keep up?  Does your Outlook inbox feel like it's overflowing and hard to find the important items you need? In this ses ...

Persuasion is not just about getting people to take an action, its about getting people to believe the action you want them to take is their own idea and the best action to take. In this webinar you will learn how to use influence and persuasion to get people ...

We all have to deal with difficult people in our lives. It could be a coworker or irate boss, a family member, or that grocery store clerk who just doesn’t seem to want to have a good day. In all cases, it can be frustrating to have to deal with them and even ...

Are you new to Excel and need to learn how to write basic formulas in the software? Have you inherited a spreadsheet from someone else, and you need to be able to decipher all of the formula code to figure out what is going on with it, or how to modify it? Lea ...

Do Outlook and email sometimes feel like the bane of your existence?  Does it feel like you are bombarded with so many emails you can never keep up?  Does your Outlook inbox feel like it's overflowing and hard to find the important items you need? In this ses ...

Conflict is normal in the workplace, where people with different values, goals, and perspectives manage complex and stress-provoking work and situations. Conflict is inevitable in the workplace but it doesn’t have to be destructive. By applying Emotional Intel ...

We all have to deal with difficult people in our lives. It could be a coworker or irate boss, a family member, or that grocery store clerk who just doesn’t seem to want to have a good day. In all cases, it can be frustrating to have to deal with them and even ...

Are you new to Excel and need to learn how to write basic formulas in the software? Have you inherited a spreadsheet from someone else, and you need to be able to decipher all of the formula code to figure out what is going on with it, or how to modify it? Lea ...

In order to reduce employee turnover, we have to start by hiring the right employees the first time. This starts by interviewing for retention, which is best done through a technique called Behavioral Interviewing.  Behavioral interviewing is said to be 55% ...