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Navigating Difficult Conversations in the Workplace
- Identify the difficult conversations that take place in the workplace.
- Understand the ‘why’ and ‘how’ of addressing complicated topics in HR.
- Obtain strategies for handling difficult conversations effectively at every level of the organization.
Overview of the webinar
HR professionals talk to a lot of people every single day. And not all conversations are easy or pleasant. From personal issues to professionalism and even personal hygiene, HR regularly engages in difficult conversations. It is important that these delicate topics are handled effectively.
Who should attend?
- Human Resource Professionals
- Managers
- Supervisors
- Directors
- COO's
- CEO's
- CFO's
Why should you attend?
- This session provides HR pros the tools they need to prepare for and execute those difficult conversations in the workplace.
Faculty - Ms.Christie L. Engler, MHRM, SPHR, SHRM-CP
Christie Engler has been a Human Resources practitioner for 20 years with a focus on small and family-owned businesses. Christie launched New Day HR in 2025.
Christie is dedicated to advancing the HR profession and assisting fellow practitioners. She has spoken at numerous state and local HR conferences, including the SHRM Annual Conference and Exposition. Her topics focus on providing resources and support to those working in small businesses, departments of one, and those new to HR. Christie writes a blog entitled ‘Living in the Gray’ designed to inspire HR professionals. Christie contributed to the book, ‘People Fusion’, which was published in January 2023.
Christie has worked hand-in-hand with business owners across a variety of industries. She understands the unique needs of entrepreneurs and how to best partner with them to achieve ‘people-first’ outcomes and grow businesses. She believes managers are the front line of company culture and regularly provides training to support those leading employees.
Christie is a graduate of The Ohio State University and the Keller Graduate School of Management. She holds a Bachelor of Arts degree in Political Science and a Masters of Human Resource Management, as well as the SPHR and SHRM-CP certifications. Christie is a member of the Human Resources Association of Central Ohio (HRACO) and SHRM. Christie is an active member of the HR Unite! Community and has been featured on the HR SocialHour podcast.
Christie lives in the Columbus, Ohio area with her husband and two daughters. She is a fanatic of Ohio State football and Orangetheory Fitness. She is a member of Prince of Peace Lutheran Church in Dublin, Ohio and she sits on the board of directors of Habitat for Humanity of Delaware and Union Counties. Christie is an initiated member of the Alpha Xi chapter of Alpha Delta Pi sorority.
‘I got into HR to make work great for all employees. Work is the one thing most of us have in common. Life is too short not to pursue your passion and purpose.’ - Christie Engler.