Purchase any WEBINAR and get
10% Off
CODE: SAVE10
T&C applicable, please referFAQ
Validity : 25th Jul'26 to 04th Aug'26
Impact & Control of RFIs in Construction: Best Practices for Effective Communication and Project Delivery
- Understanding the purpose and role of Requests for Information (RFIs) throughout the construction project lifecycle.
- Recognising when RFIs are appropriate and how they support effective communication, coordination, and informed decision-making.
- Preparing clear, accurate, and well-structured RFIs that improve response quality and reduce ambiguity.
- Managing RFI processes effectively, including submission, review, response management, documentation, and ongoing tracking.
- Identifying common RFI challenges that contribute to project delays, rework, communication breakdowns, and commercial risk.
- Strengthening collaboration between owners, contractors, consultants, designers, subcontractors, and project teams through effective information management.
- Using realistic construction scenarios to explore how proactive RFI management improves project control, supports programme performance, and enhances stakeholder confidence.
- Applying practical RFI best practices that improve information flow, support timely project decisions, and contribute to successful construction delivery.
Overview of the webinar
Construction projects rely on timely, accurate, and well-managed communication to maintain progress and minimise disruption. Requests for Information (RFIs) provide an important mechanism for resolving design queries, clarifying technical information, addressing uncertainties, and ensuring project teams have the information required to make informed decisions during construction.
This webinar explores the practical role of RFIs within construction project management and examines how effective RFI processes contribute to stronger communication, improved coordination, and better project outcomes. Rather than viewing RFIs as purely administrative documents, participants will explore how they support collaboration between owners, contractors, consultants, designers, subcontractors, and project teams throughout the project lifecycle.
The session also considers common challenges that reduce the effectiveness of RFI management, including poorly defined requests, incomplete information, delayed responses, inconsistent documentation, and ineffective communication between stakeholders. Through realistic construction scenarios, attendees will examine how these issues can influence productivity, resource planning, programme performance, commercial discussions, and overall project delivery.
Participants will also explore recognised best practices for preparing, reviewing, tracking, and managing RFIs, together with practical approaches for improving response quality, maintaining accurate project records, and strengthening communication throughout construction. By adopting more effective RFI processes, project teams can improve information flow, reduce unnecessary disruption, support timely decision-making, and contribute to more efficient project delivery.
Who should attend?
- Project Managers
- Superintendents
- Construction Managers
- Contracts Manager
- Commercial Managers
- Quantity Surveyors
- Senior Quantity Surveyors
- Site Managers
- Project Engineers
- Design Managers
- Construction Directors
- Contract Administrators
- Engineering Managers
- Procurement Managers
- Preconstruction Managers and Estimators
- Project Controls Managers
- Developer
- General Contractors & Subcontractors
- Construction Administration Managers
Why should you attend?
Requests for Information (RFIs) are an essential part of construction project communication, providing a structured process for clarifying design intent, resolving uncertainties, and supporting informed decision-making throughout project delivery. When managed effectively, RFIs help maintain project momentum, improve collaboration between stakeholders, reduce the likelihood of errors, and contribute to more efficient project execution. However, unclear requests, delayed responses, and inconsistent documentation can disrupt workflows, create unnecessary rework, affect programme performance, and increase commercial risk.
This webinar explores practical approaches to managing RFIs effectively throughout the construction lifecycle. Rather than focusing solely on contractual disputes, the session examines how strong RFI processes improve communication, strengthen coordination, and support better project control. Through realistic construction scenarios, attendees will gain practical guidance on developing more effective RFI practices that enhance information flow, improve stakeholder collaboration, and contribute to more successful project delivery.
Faculty - Ms.Serena Ittoo
Serena Ittoo is a Mindset Musician and Transformational Coach who specialises in supporting individuals and teams to enhance focus, build resilience, and perform at their best in fast-paced working environments.
She works with organisations to deliver training webinars and sessions focused on mindset, emotional intelligence, and performance, equipping employees with knowledge and practical tools they can apply in their day-to-day work.
Alongside her training, Serena’s core work focuses on providing ongoing wellbeing and performance support for organisations, giving employees access to monthly practical tools - combining psychology, coaching and music - that they can use in real time to support their overall wellbeing, stay focused, manage their energy, and perform consistently at their best throughout the working day.