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Validity : 28th Aug'26 to 07th Sep'26
Have Impact: Communicate to Connect, Influence, and Inspire
By the end of this program, you will be able to:
- Communicate clearly and concisely so your message is understood
- Recognize the factors that influence how others interpret and respond to your message
- Adapt your communication style to different personalities, preferences, and situations
- Use active and advanced listening skills to uncover concerns, intentions, and underlying issues
- Ask powerful questions that clarify expectations and move conversations forward
- Navigate conflict and difficult conversations while preserving trust and relationships
- Adjust your tone, timing, and word choice to increase receptivity and impact
- Communicate with confidence and credibility in meetings, presentations, and everyday conversations
- Influence without authority by using persuasive rather than positional communication
- Give honest, constructive feedback that encourages improvement rather than defensiveness
- End conversations with clear agreements, accountability, and next steps
Overview of the webinar
Communicate to Connect, Influence, and Inspire in Every Conversation moves beyond communication theory to give you practical strategies you can use immediately.
You’ll learn how to recognize what motivates others, defuse tension before it escalates, give constructive feedback, and adjust your communication style to get better results.
A key part of effective communication is understanding why people communicate and respond differently. Some people focus on results; others focus on process. Some are direct and fast-paced; others are more thoughtful, diplomatic, or detail-oriented.
By recognizing differences such as speed versus accuracy, logic versus emotion, and results versus relationships, you’ll learn to flex your approach without compromising your message. The result? Fewer misunderstandings, stronger relationships, less conflict, and more productive conversations.
Who should attend?
- Human Resources Manager or Business Partner
- Human Resource Professionals
- Executive Director
- Chief Operating Officer (COO)
- Vice President or Senior Vice President
- Director or Department Head
- Manager or Team Leader
- Project Manager
- Talent Development or Training Manager
- Sales Manager or Account Executive
- Client Services or Customer Success Manager
- Operations Manager
- Program Manager
- Senior Individual Contributor or Subject Matter Expert
- Technical Lead or IT Manager
- Emerging Leader or High-Potential Professional
Why should you attend?
Have Impact: Communicate to Connect, Influence, and Inspire teaches you the Art of Successful Communication.
This webinar tackles one of the most costly—and often overlooked—barriers to workplace success: ineffective communication.
Great communication gets results. Poor communication gets in the way. Misunderstandings, weak listening, unclear expectations, and difficult conversations drain productivity and damage relationships.
Have Impact gives you practical tools to listen better, ask smarter questions, speak with confidence, and choose words that influence positive outcomes. You’ll learn how to reduce friction, build trust, and move conversations forward with clarity and purpose.
Designed for high potentials, emerging leaders, and managers, this program helps you move beyond simply gaining compliance to inspiring commitment. When people feel heard, respected, and valued, they contribute more, collaborate more, and are more willing to go the extra mile.
Communicate with clarity. Build trust. Inspire action. Have impact.
Faculty - Ms.Karla Brandau
Karla Brandau is a leading authority on time management and Microsoft Outlook. For over twenty years she has taught her innovative productivity methods in top corporations such as Motorola, Coca-Cola Enterprises, Panasonic, and BYD America. Over 85% of the organizations who hire her, invite her back for repeat engagements.
She has written 101 Time Management Tips for Busy Professionals and produced visual “How To” guides for Microsoft Outlook 2010, 2013, and 2016. She has a degree in education and is a Certified Speaking Professional, an earned designation given by the National Speakers Association.
Credits
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1.5] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org