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Claude AI 101: The Complete Beginner's Guide
- Introduction to Claude AI and generative artificial intelligence
- Understanding what Claude AI can and cannot do
- Navigating Claude AI for first-time users
- Understanding prompts and how AI responds to instructions
- Writing clear and effective prompts
- Practical prompting techniques for better AI responses
- Using Claude for professional emails and business writing
- Summarizing documents and complex information
- Brainstorming, planning, and idea generation
- Using AI for research and information organization
- Improving and refining AI-generated responses
- Identifying AI errors and verifying information
- Protecting confidential and sensitive information
- Responsible and ethical use of Claude AI at work
- Practical ways to incorporate Claude into everyday workflows
Overview of the webinar
Claude AI is a generative artificial intelligence assistant developed by Anthropic that can help professionals create content, analyze information, brainstorm ideas, summarize materials, and complete a variety of knowledge-based tasks. As AI becomes increasingly integrated into modern workplaces, understanding how to effectively interact with tools such as Claude is becoming an important professional skill.
Designed specifically for beginners, this session provides a comprehensive and practical introduction to Claude AI without requiring technical knowledge. Participants will explore the fundamentals of generative AI, understand what Claude can and cannot do, and learn how to create clear, effective prompts that produce more useful results. Real-world demonstrations will illustrate how Claude can assist with writing emails, creating business documents, summarizing information, brainstorming, research support, planning, problem-solving, and other everyday workplace responsibilities.
The session will also address essential considerations when working with AI, including verifying outputs, recognizing potential inaccuracies, protecting confidential information, and maintaining appropriate human oversight.
By the end of the program, participants will understand how to confidently navigate Claude AI, develop stronger prompts, evaluate AI-generated responses, and identify practical opportunities to incorporate the technology into their daily workflows. Attendees will leave with an actionable foundation for using Claude AI more effectively, responsibly, and productively.
Who should attend?
- HR Manager
- HR Business Partner
- Executive Assistant
- Administrative Assistant
- Office Manager
- Operations Manager
- Project Manager
- Project Coordinator
- Business Analyst
- Training Manager
- Learning and Development Manager
- Marketing Manager
- Sales Manager
- Customer Service Manager
- Department Manager
- Team Leader
- Small Business Owner
- Business Operations Specialist
Why should you attend?
Artificial Intelligence is rapidly becoming an essential workplace skill, but getting started can feel overwhelming. Claude AI provides professionals with a powerful and accessible way to improve productivity, accelerate everyday tasks, generate ideas, analyze information, and create high-quality business content. The key is knowing how to communicate with AI effectively and use its capabilities responsibly.
This beginner-friendly session removes the complexity and provides a practical introduction to Claude AI—no technical or AI experience required. Attendees will learn how Claude works, how to write effective prompts, and how to apply it to common workplace tasks such as emails, documents, research, brainstorming, summaries, and planning. Participants will also learn about accuracy, privacy, confidentiality, and responsible AI use. By the end of the session, attendees will have the confidence and foundational skills needed to begin incorporating Claude AI into their daily work and unlock new opportunities for efficiency, creativity, and professional productivity.
Faculty - Ms.Amber Vanderburg
Amber Vanderburg is a multi-award-winning businessperson, keynote speaker, author, and founder of the international learning development company, The Pathwayz Group, which has led 800,000+ learners in more than 75 countries in action-focused learning journeys. Amber's history in talent development includes authoring top-reviewed online learning courses for platforms such as LinkedIn Learning, Lecturio, and PluralSight, acting as Director of a national education leadership company, and coaching with professional sports team academies in Asia. In 2022, she published her first business adventure book "Uniquely Better" about building higher team performance.
Credits
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.