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Validity : 17th Sep'26 to 27th Sep'26
Duration: 60 Mins
Basic
Administrative professionals sit at the center of an organization's daily operations, and even small inefficiencies in scheduling, correspondence, or documentation can ripple outward into missed deadlines and dropped details. This session offers a structured, practical introduction to using Microsoft's AI and automation capabilities as part of everyday administrative work, aimed at admin professionals and executive assistants who want a dependable way to lighten routine workload without losing control over sensitive or judgment-heavy tasks.
The session walks through where automation genuinely helps — managing recurring scheduling requests, organizing and summarizing documents, drafting routine correspondence, and tracking follow-ups across projects — and where a human decision should always remain in the loop, particularly for anything involving confidential information, executive judgment calls, or external-facing communication. A structured prompting approach helps attendees get consistent, usable results rather than relying on guesswork, and a set of practical guardrails ensures automation supports the role rather than replacing the judgment that makes it valuable.
Attendees will leave with a clear framework for evaluating which of their daily tasks are strong candidates for AI assistance, a practical starting toolkit they can apply the same week, and the confidence to expand their use of these tools thoughtfully as their comfort grows.
Administrative and executive support professionals are often expected to do more with the same hours in the day — coordinating calendars, managing correspondence, tracking documents, and keeping projects moving, all while juggling constant interruptions. Microsoft's AI and automation tools are increasingly built directly into the platforms admin professionals already use, but many haven't had a structured introduction to what these tools can realistically handle versus what still needs a human hand.
This session gives administrative professionals and executive assistants a clear, practical map of where Microsoft's AI and automation capabilities fit into everyday admin work — from managing email and scheduling to organizing documents and tracking recurring tasks. Attendees will leave with a realistic understanding of what to automate, what to review, and how to build these tools into their workflow without losing the judgment and discretion the role depends on.
Soundarya Jeyadurai is a corporate trainer specializing in enterprise AI adoption, prompting practices, and workplace communication. Over the past 4 years, she has delivered knowledge-based webinars and training sessions to professionals across industries, helping teams move beyond surface-level familiarity with AI tools like Claude to build practical, confident, everyday fluency with them. Her sessions focus on translating powerful but unfamiliar technology into clear, usable skills — covering effective prompting, workflow integration, and responsible AI use in real organizational contexts.
Beyond AI adoption, Soundarya's training practice extends into organisational and workplace skills, including professional communication, soft skills development, and spoken English coaching — reflecting her broader belief that technology adoption succeeds only when paired with strong human communication and collaboration. She holds an M.Sc. in Chemistry and a B.Ed. in Physical Science, and brings a structured, education-first approach shaped by years of teaching experience to every session she designs and delivers.