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Performance Reviews that Build Loyalty
- Planning ahead for Performance Reviews
- Personal preparation for the one-on-one Performance review Conversation
- Preparing the employee for the Performance Review
- Determining KRAs for the coming year
- Creating rapport with the Employee
Overview of the webinar
In this webinar you will recognize the importance of having a positive performance appraisal process in place in your organization.
In this webinar you will learn to:
- Assess your skill at clearly stating expectations
- Set consequences for non-performance
- Handle inadvertent human errors
- Use a conversational interview format
- Speak from observable facts
- Give feedback that builds the relationship
- Work with criticism
- Develop KRA's - Key Result Areas
In conjunction to the mental preparation steps listed above, you will be given logistical tips on how to:
- Document performance
- Set up an appropriate environment for conversations
- Invite the employee and set up the performance review meeting
ADDED BONUS: You will be taught how to use expanded Microsoft Outlook Calendar and Task Folder features to keep on top of performance review content and meeting times with employees.
Who should attend?
- Senior Managers in all Departments
- Mid-Managers at all Levels in the Organization
- Supervisors
- Team Leaders
- Project Managers
- Anyone tasked to Give Performance Reviews
Why should you attend?
Take the trepidation out of your year-end performance reviews with this valuable webinar, Dos and Don'ts of Great Performance Reviews. Performance reviews are an essential factor in the development of employees and the growth of the company, yet most managers and employees dread them. Why? Because they often have the wrong focus - a focus of telling the employee what they have to do to improve or why they are getting less than stellar ratings for the year. It is time to eliminate the dread of performance reviews and turn them into a Robust conversation about personal professional growth and aligning the individual with goals that move the both individual and the company forward. Components of healthy performance reviews are ensuring goals are focused and achievable, removing blocks the employee may face, asking appropriate questions and giving feedback, both negative and positive.
When managers and supervisors learn to set a positive environment for honest discussions, the appraisal process becomes a constructive discussion that builds relationships and increases performance.It can be duplicated throughout the year with positive results. The importance of the performance review process is summarized in this often- quoted phrase: "If you always do what you've always done, you'll always get what you've always got."
Don't be satisfied with past performance. Sign up for this webinar and learn performance review techniques that will get you more in the future than you've had in the past.
Faculty - Ms.Karla Brandau
Karla Brandau is a leading authority on time management and Microsoft Outlook. For over twenty years she has taught her innovative productivity methods in top corporations such as Motorola, Coca-Cola Enterprises, Panasonic, and BYD America. Over 85% of the organizations who hire her, invite her back for repeat engagements.
She has written 101 Time Management Tips for Busy Professionals and produced visual “How To” guides for Microsoft Outlook 2010, 2013, and 2016. She has a degree in education and is a Certified Speaking Professional, an earned designation given by the National Speakers Association.
Credits
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.