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Self-driving cars, smart roads, intuitive personal assistants like Siri or Cortana and even your cruise control are signs that artificial intelligence is a reality.
Artificial Intelligence (or AI) technology connects people to machines and machines to other machines.
Intelligent machines can do repetitive calculations, trigger automatic processes and monitor benchmarks such as staff performance and quality control. A 2013 Oxford University study predicted that 47 percent of repetitive tasks would be handled exclusively by machines over the next two decades.
No sector has more complex data management and analytical needs than HR. AI technology can enhance any department’s ability to gather and process data and make preliminary forecasts based on changing conditions.
HR hiring managers can become company strategists and coaches while AI handles routine tasks in seconds that used to take managers hours to perform.
For example, am HR recruitment manager might need to research a prospect’s salary history, performance ranking, recent job offers and other criteria such as whether the company can offer a competitive compensation package. AI can collate this information in seconds.
A supervisor with AI skills can sign off on job offers faster and forward them to the next level in the decision-making process.
AI programs offer HR departments ways to train their staffs, earn certifications, cross-train and learn new skills. An intuitive AI program allows people to work at their own speeds, but a really great program can encourage faster development by introducing rewards and incentives based on each worker’s profile. People who are struggling with a skill or concept can be referred to outside resources or a human mentor.
Machine learning is one of the most exciting areas of AI development for HR. Artificial intelligence that can learn and grow offers tremendous potential for developing new people management strategies and proactively anticipating business goals.
Artificial intelligence can handle many of your employees’ routine requests about the organization’s policies and benefits, but a learning AI could recommend training programs and external events that would interest an employee for better holistic management.
Dr. Chartier is the Principal of HRinfo4u, a human resource consulting firm, and a well-known educator and speaker. As a consultant, he works with organizations to improve the effectiveness and efficiency of their human resource function. He has worked extensively in designing, developing, and implementing human resource programs, procedures, and systems for smaller and mid-size firms up and down the Hudson Valley.
Greg is a thought-provoking professional speaker and his wisdom and insights into management and leadership make him an electrifying speaker and seminar leader. His seminars are customized to reinforce the company mission, vision, values, and culture and the content is practical for team leaders, managers, supervisors and executives alike.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.