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Employee engagement is not the same thing as job satisfaction or job happiness. It’s not just happiness or satisfaction that matters, but how those emotions directly relate to the individual’s and company’s performance and productivity.
This definition by Emma Bridger (borrowed from ideas first proposed by John Smythe in his book “The Chief Engagement Officer”): Employee engagement is the extent to which people are personally involved in the success of a business.”For companies, this means that engaged employees will go that extra mile because success is personal for them.
Gallup estimates that active disengagement costs American companies $450 - 550 billion in lost productivity each year.
This translates to employee engagement affecting every person inside your organization because every person inside your organization affects your bottom line.
Your employees are your first customers and by far the most important. Effective leaders know that an engaged workforce can drive innovation, increase performance and raise productivity, grow the organization, improve customer care, and foster loyalty, both internally and externally.
Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career. She develops custom soft skills employee programs, on-boarding and Trains the Trainer for a variety of industries.
She is an experienced Facilitator, instructional designer, and learning and development/HR and a Faculty member of AMA.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.