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Live Webinar

Managing Difficult Employee Conversations

The ability to handle crucial and difficult conversations effectively, where one is required to be mindful of one’s thoughts, emotions, impulses, words, voice, and facial expressions is crucial for Managers and Leaders. The lack of attention to one’s communica ...

Live Webinar

Stop Letting that Difficult Person Ruin Your Day - Effectively Handle Toxic People for Better Productivity and Less Drama

Avoided conversations or meetings because you didn't want to risk another conflict? Lost your patience or let others push your hot buttons and regretted it later? Wished you could be more assertive and maintain your composure when dealing with emotional custom ...

Live Webinar

The 6 Most Common Problems in FDA Software Validation and Verification

This training on FDA software validation and verification will provide you with the best practices necessary to ensure that all systems are validated in compliance with FDA regulations.

Live Webinar

Effective Ways to Use AI for Administrative Tasks in 2026

AI has entered the administrative workspace in full force. In 2026, it is no longer optional for administrative professionals to understand how to use it. From scheduling and email writing to documentation and project support, AI tools are helping admins save ...

Live Webinar

Claude for HR and People Teams: Drafting, Onboarding, and Policy Work

HR documents carry real weight. A poorly worded job description affects who applies. A policy document that contradicts itself creates legal exposure. An onboarding guide that is out of date wastes new hire time. The stakes are high enough that most HR teams h ...

Live Webinar

Artificial Intelligence (AI), Machine Learning (ML), and the FDA

The artificial intelligence technologies granted FDA marketing authorization and cleared by the agency so far are generally called “locked” algorithms that don’t continually adapt or learn every time the algorithm is used. However, the FDA is looking beyond th ...

Live Webinar

Managing "Toxic" and Other Employees Who Have Attitude Issues

Managing employee performance is a critical role for all leaders, of any group, even volunteers and family members.  Expected outcomes depend on the leader’s ability to set clear performance expectations (outcomes) and in some situations help by defining metho ...

Live Webinar

How to Use Claude and Configure MCP: A Practical Guide for Everyday Users and Technical Teams Connecting Claude to Real Tools

Claude is available through several products — the claude.ai chat interface, Claude Code for developers, Claude Cowork for non-developers, and the API for custom applications — and choosing the right model tier (Haiku, Sonnet, or Opus) for a given task meaning ...

Live Webinar

Dealing With Difficult People In Life & Work

In this training you will discover the secret skills used by top therapists to deal with the most challenging of people. From annoying people at work … All the way to lock-down psychiatric patients. These skills are all extensively tested in the field and know ...

Live Webinar

Claude for CPAs and Finance Professionals

CPAs spend too much time on repetitive work. In this practical session, Ray shows how Claude, AI, and Excel automate spreadsheet tasks, reporting, and communication. By mastering prompt skills, routine CPA and finance work becomes faster, clearer, and made eas ...

  • Basic & Intermediate
  • 90 Mins
  • Ray Evans
  • Sep 30, 2026